Question 1

How do I create an account?

Accepted Answer

Click 'Get Started' in the navigation bar, enter your email and create a password. You'll receive a confirmation and can start exploring recipes immediately.

Question 2

What's the difference between a consumer and a creator account?

Accepted Answer

All accounts start as consumer accounts, allowing you to follow creators, save recipes, and subscribe to premium content. You can become a creator at any time from your dashboard to publish your own recipes.

Question 3

How do I become a creator?

Accepted Answer

Go to your Dashboard and click 'Become a Creator'. You'll be guided through setting up your creator profile. You can start publishing recipes immediately on the free plan.

Question 4

How do I publish a recipe?

Accepted Answer

From your Dashboard, click 'Add Recipe'. Fill in the title, description, ingredients, steps, and upload photos. Pro creators can also add video tutorials.

Question 5

What's the difference between Free and Pro plans?

Accepted Answer

Free plan lets you publish up to 3 recipes (all must be free, no videos). Pro plan ($14/month) unlocks unlimited recipes, video tutorials, VIP content gating, monetization, full analytics, and priority placement.

Question 6

How do creators earn money?

Accepted Answer

As a Pro creator, you set your own monthly subscription price for VIP access to your recipes. You choose how followers can pay you – we recommend using your own Stripe payment link for automated recurring payments, but you can also accept Swish, Venmo, PayPal, bank transfers, or any other method you prefer. When a follower pays, you manually grant them VIP access from your dashboard, which gives them access for one month. You keep 100% of all payments – we never take a commission.

Question 7

How much of my earnings do I keep?

Accepted Answer

Pro creators keep 100% of subscriber payments! Unlike other platforms that take 10-30%, we charge a flat monthly fee so every dollar your subscribers pay goes directly to you.

Question 8

Can I have both free and paid recipes?

Accepted Answer

Yes! Pro creators can use 'Mixed' monetization mode, offering some recipes for free to attract followers while keeping exclusive content for paying subscribers.

Question 9

How do I subscribe to a creator?

Accepted Answer

Visit the creator's profile and click 'Subscribe'. You'll be taken to a secure checkout powered by Stripe. Subscriptions renew monthly until cancelled.

Question 10

How do I cancel my subscription?

Accepted Answer

Go to your Dashboard → Settings → Subscriptions. Click 'Cancel' next to the subscription you want to end. You'll retain access until the end of your billing period.

Question 11

What payment methods are accepted?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, and Google Pay through our secure payment processor Stripe.

Question 12

Can I get a refund?

Accepted Answer

Refunds are handled on a case-by-case basis. Contact the creator directly for content-related issues, or reach out to our support team for billing problems.

Question 13

How do I edit my profile?

Accepted Answer

Go to Dashboard → Settings. Here you can update your display name, bio, avatar, cover image, and social media links.

Question 14

How do I change my password?

Accepted Answer

Currently, you can reset your password by signing out and clicking 'Forgot Password' on the login page. We'll send you a reset link.

Question 15

Can I change my username?

Accepted Answer

Username changes are not currently supported as they affect your profile URL. Contact support if you have a critical need to change it.

Question 16

Can I add videos to my recipes?

Accepted Answer

Video tutorials are a Pro feature. Pro creators can upload videos directly (MP4, MOV, WebM) or embed videos from YouTube and Vimeo.

Question 17

Can I gate videos for subscribers only?

Accepted Answer

Yes! Pro creators can mark videos as subscriber-only. Non-subscribers will see a locked preview while subscribers get full access.

Question 18

What are the image requirements?

Accepted Answer

We recommend recipe thumbnails be at least 1200x800 pixels for best quality. Supported formats include JPG, PNG, and WebP.

Question 19

Is my data secure?

Accepted Answer

Yes. We use industry-standard encryption, secure authentication, and never sell your personal data. Payments are processed through Stripe's PCI-compliant system.

Question 20

Who can see my saved recipes?

Accepted Answer

Your saved/favorited recipes are private and only visible to you. Other users cannot see what recipes you've bookmarked.

Question 21

How do I delete my account?

Accepted Answer

Contact our support team at support@tastelys.com to request account deletion. We'll process your request and remove all associated data.

Help Center

Getting Started

For Creators

Subscriptions & Payments

Account & Profile

Content & Videos

Privacy & Security

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